Privacy Policy Page

Welcome to TaqMall.com.  We care about your privacy and are committed to protecting your personal information. For further details, kindly review our Privacy Policy. 


This Privacy Policy plans the processes for collecting, utilizing, and, under specific conditions, releasing your personal information. It also clarifies the security measures applied to safeguard your data. Additionally, the Policy delineates the choices available to you concerning the collection, utilization, and disclosure of your personal information. By accessing the app directly or through another app, you acknowledge and accept the practices articulated in this Policy.


Make sure the protection of your data is a matter of trust, and we highly value your privacy. Consequently, we commit to utilizing your name and other relevant information strictly by the guidelines outlined in this Privacy Policy. Our information collection is limited to what is necessary for our interactions with you, and we only collect information pertinent to our dealings.

We will retain your information only for the duration required by law or as long as it remains relevant for the purposes for which it was initially collected.


It's important to note that you can explore the app/website without the need to provide personal details. Throughout your visit to the App/Website, your identity remains anonymous, and we cannot identify you unless you possess an account on the App/Website and log in with your username and password.


1. Data that we collect 

We may collect various pieces of information if you seek to place an order for a product with us on theApp/Website.

We collect, store, and process your data to process your purchase on the App/Website and any possible later claims and provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our App/Website which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions concerning payments you make; audit the downloading of data from our app; improve the layout and/or content of the pages of our app and customize them for users; identify visitors on our app; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.

We may pass your name and address on to a third party to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the App/Website. Here you can view the details of your orders that have been completed, those that are open, and those that are shortly to be dispatched and administer your address details, bank details ( for refund purposes), and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

Other uses of your Personal Information 


We may utilize your personal information for opinion and market research purposes. Your details will remain anonymous and will be solely used for statistical analysis. Opting out of this is an option available to you at any time. Responses to surveys or opinion polls, if requested, will not be shared with third parties. Your email address is only required if you choose to participate in competitions, and the survey responses are stored separately from your email address.


If you sell your products using the classified feature and make the deal open for sale, your mobile number may be publicly visible. If the public display of your contact number raises privacy concerns, you have the freedom to take down any of your classified deals whenever necessary.


You may also receive additional information about us, the App/Website, our other websites or Apps, our products, sales promotions, newsletters, or updates related to other companies in our group or business partners. If you prefer not to receive any of this additional information, please use the 'unsubscribe' link in any email we send you. We commit to ceasing the delivery of requested information within 7 working days of receiving your clear instruction, excluding Friday and public holidays in Bangladesh. If your instruction is unclear, we will reach out to you for clarification.


Furthermore, we may anonymize data about App users for various purposes, including determining the general location of users and usage patterns. This anonymized data, devoid of personally identifiable information, may be shared with third parties such as publishers.


Competitions 


We utilize the collected data for competitions to notify winners and promote our offers. Further details, where applicable, can be found in the participation terms specific to each competition.


2. Permissions

Access External Storage: The Taqmall App accesses the External Storage on the user's phone to enable photo uploads for various App activities, such as setting a profile photo and uploading images of different products and tools. The decision to upload photos is entirely at the discretion of the users. Taqmall ensures that these photos are not shared with any third parties or vendors. Users have the option to decline or abstain from granting the Read External Storage permission.



Save to External Storage: With the user's consent, TaqMall App stores App configurations and preferences on the user's app. No harmful or misleading information is stored on the user's external storage. Users have the choice to decline or abstain from granting Write External Storage permission.


Record Audio: TaqMall uses Google Speech API for users to search with voice. The audio permission is used for that purpose only.  Users can reject or avoid giving Record Audio permission.


Camera Usage: Users have the option to upload their profile photos and provide product reviews with photos. Camera permission is specifically requested from users for these purposes only. Users have the right to decline or abstain from giving camera permission.


Foreground Service: This service is used to let users know the uploading progress in the foreground. TaqMall keeps users uploaded photo data secured as per policy. 


3. Security

We have employed effective technical and security dealings to prevent illegal or illegitimate access, accidental loss, destruction, or damage to your information. When collecting data through the App/Website, your personal details are collected on a secure server. Firewalls are employed on our servers to improve security. Our security protocols may require irregular proof of identity before disclosing personal information to you. It is your responsibility to protect against unauthorized access to your password and computer.


4. Your rights

If you have concerns about your data, you possess the right to request access to the personal data that we may hold or process concerning you. Additionally, you have the right to request the correction of any inaccuracies in your data at no cost. At any point, you also have the right to request that we cease using your personal data for direct marketing purposes.








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